Your tasks
You train our national and international technicians, customers and sales representatives in the use of our automated laboratory systems and software solutions.
- You skilfully transmit your knowledge to the training participants, be it on the functioning of our laboratory systems, the application areas or the operation of the corresponding software.
- You perform trainings with a focus on such topics as system and software installation, maintenance and repair mainly directly on the systems and in part supported by PowerPoint presentations and e-learning programmes.
- Your trainings informed by your technical knowledge enable technicians in particular to competently install and supervise our automated systems and software solutions all over the world.
- Based on established training schedules you tailor the trainings to the participants’ specific needs and knowledge levels.
- The preparation, follow-up and documentation of the trainings as well as the creation of training material are also part of your duties.
Characteristics
- At the start of your position you will receive extensive initial training for our test systems and automation solutions.
- Every year we welcome over 1000 guests from a total of 115 countries in our in-house EUROIMMUN Academy.
- As a competent contact person you help to maintain and extend our international service culture and high quality standards, which are a priority for us.
You bring
- You have successfully completed your degree, ideally in biotechnology, medical engineering or a similar subject; alternatively you have completed a technical apprenticeship.
- For correspondence with international visitors you use your excellent English language skills, an additional language would be a plus (e.g., German, French, Spanish, Portuguese).
- Occasional trainings on customer sites are not a problem for you – you have a driver’s license and are flexible as regards short-term stays abroad (max. 5% travel activity).
- You have excellent methodological-didactical skills and are confident and empathic, which allows you to put across complex issues and easily adapt to people of many different nationalities.
We offer
- Permanent, full-time employment contract
- Support for relocation to Germany (initial accommodation, airport transfer, help with German authorities and visa application etc.)
- 30 days of annual leave
- Flexitime with working time account
- Flat hierarchy and friendly workplace culture
- Great food in our first-class staff restaurant and unlimited drinks (coffee, tea, water dispenser)
- Bonus for patentable inventions
- Company pension contributions
- Regular in-service training